01 / Earn their trust
Your reputation
gets there first.
A great review from three years ago still feels good. Your next customer may want a more recent opinion.
of surveyed U.S. consumers look for reviews written in the last three months.
say they only use businesses rated four stars or higher.
say they would visit a business’s website after reading positive reviews.
BrightLocal · 2026 · 1,002 U.S. adult consumers. Local businesses across industries.
About these findings
A SurveyMonkey consumer panel. These findings describe review preferences and intended actions, rather than a measured increase in sales.